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Shipping & Returns - What if my item is faulty?

We make sure that all goods are throughly inspected prior to dispatch, and that your order is securely packaged so you receive it in impeccable condition.

If, on the rare chance that you receive your order and you believe it is faulty, please follow the steps outlined on our Shipping and Returns policy.

Your item will then be assessed and you will be advised if it can be repaired, replaced, credited or refunded, and your return postage costs reimbursed if applicable.